Eliminate Pests in Millbrae, CA

"Jack Combs diagnosed my problem as subterranean termites, prepared a report and written cost estimate, and clearly answered my questions. He was prompt and helpful. Mauricio and an assistant were the technicians that performed the treatment. They drilled holes in concrete, wood, and plaster and injected them with termiticide. They were both very courteous and conscientious. They neatly filled all the holes they made, cleaned up after themselves, and explained everything they did. They showed up on time and completed the work promptly. I don't know how the price compares to other jobs, because I didn't get any other estimates, but the service was great and I would use them again."

"The extermination workers are great and have helped me with our kitten and his flea issue. There’s a huge miscommunication with the administration office, however. Two weeks ago I’ve asked them to call so that they were able to further explain the contract I signed, as I was confused on payment. They took two weeks to even reach back to me AFTER I have already told the extermantor who visited, that I no longer needed an explanation as he was able to help me understand the contract. The lack of communication from admin staff is very offputting and the amount of time they took to reach back to me is very Unprofessional. Very disappointing."

"We called Orkin after witnessing a swarm of termites outside of our house. We were totally freaked out! The young man who did the inspection actually showed up early. After we showed him where we'd witnessed a swarm, he explained the types of termites and their habits. He did a thorough inspection of the outside perimeter of the house and pointed out evidence of beetles in the dead roots of long-gone trees around the house. He investigated the crawl space of the house and deck and even helped us lug out a large, beetle-infested board that had been stored under the deck. He also pointed out other possible problem areas (e.g., cardboard boxes in the garage). After a his inspection, he found no evidence of infestation, except for a stringer under the deck, which he recommended that we replace (he could have pushed chemical treatment of the board, but he didn't). We didn't pay a penny for the inspection. We were completely pleased and impressed with the professionalism, good humor, and integrity of service provider and would definitely turn to this company again in the future."

"THE STAFF AT ORKIN IS VERY POLITE. THEY RETURN CALLS and RESPOND QUICKLY TO YOUR CONCERNS. THEY SHOW UP ON TIME and FINISH QUICKLY. THEY DO A GOOD JOB. I HAVE NEVER HAD TO CALL THEM BACK OUT BETWEEN SPRAYINGS."

"We called for an inspection. An inspector came and did a thorough look in the attic and under the house. He also inspected the garage and around the outside of the house. He came up with an estimate and asked us to call him with any questions. We called back for information and he was very informative. The brochure he brought was also very informative. The crew came out on time and sprayed and removed wood from under the house. They also set up termite traps that will be inspected every three months or whenever we see any signs of termites."