Eliminate Pests in San Bruno, CA

"I called several exterminators before deciding on Orkin. One company didn't show up. Another company sent out a guy who acted just like a used car salesman. He said that I had termites (I knew that!), measured the house without inspecting anything else and even did the used car stunt of calling his manager to get a lower price. When Anna from Orkin came out, at first, I was skeptical. Anna carefully inspected the damage. She correctly identified that there were two types of termites involved (I checked the UC Davis site), found a termite in a spider web in the house next door, and throughly inspected my house. The people who came out to do the treatment were equally thorough and they were careful and cautious not to cause any problems. And they were the same price as the guy who had to call his manager. I would highly recommend them! UPDATE: (November 29, 2012) Since the initial treatment, they've come out annually to inspect and treat, if necessary. They always call and set up a time. The people on the phone and the people who've come out have been dependably professional. All of them are also nice and friendly."

"Jack Combs diagnosed my problem as subterranean termites, prepared a report and written cost estimate, and clearly answered my questions. He was prompt and helpful. Mauricio and an assistant were the technicians that performed the treatment. They drilled holes in concrete, wood, and plaster and injected them with termiticide. They were both very courteous and conscientious. They neatly filled all the holes they made, cleaned up after themselves, and explained everything they did. They showed up on time and completed the work promptly. I don't know how the price compares to other jobs, because I didn't get any other estimates, but the service was great and I would use them again."

"THE MAN THAT CAME OUT WAS VERY HELPFUL IN TELLING US WHAT WE COULD DO TO HELP ELIMINATE THE LITTLE BUGS WHEN IT RAINS. HE TOOK GREAT CARE IN SPRAYING ALL AROUND THE HOUSE TO STOP THE ANTS. WE DID NOT SEE ANOTHER BUG. THEY NOW SPRAY ONCE A MONTH."

"The extermination workers are great and have helped me with our kitten and his flea issue. There’s a huge miscommunication with the administration office, however. Two weeks ago I’ve asked them to call so that they were able to further explain the contract I signed, as I was confused on payment. They took two weeks to even reach back to me AFTER I have already told the extermantor who visited, that I no longer needed an explanation as he was able to help me understand the contract. The lack of communication from admin staff is very offputting and the amount of time they took to reach back to me is very Unprofessional. Very disappointing."

"We just moved into our new home and were immediately overwhelmed by pest problems — fleas in the crawl space, flies everywhere, a rat tail found outside, and stray cats hanging around the property. It was a lot to deal with, and our contractor even refused to go into the crawl space because of the fleas. Thankfully, Elijah Pipkin came to the rescue! He was incredibly professional, knowledgeable, and easy to talk to. Elijah took the time to listen to all my concerns, patiently answered every question, and thoroughly explained the treatment plan for our entire home. He didn’t rush through anything and made sure every area was addressed. His calm and confident approach made me feel completely reassured during a very stressful time. Elijah went above and beyond, and his customer service was top-notch. Seriously, give this guy a raise! Highly recommend Elijah for anyone needing pest control help!!"