Eliminate Pests in San Bruno, CA

"ORKIN HAS VERY GOOD CUSTOMER SERVICE. THEY WERE VERY HELPFUL IN IDEAS TO KEEP THE RODENTS OUT. THEY WERE VERY PROFESSIONAL. TIMELY AND CAME BACK WHEN THEY SAID THEY WOULD BE BACK."

"The extermination workers are great and have helped me with our kitten and his flea issue. There’s a huge miscommunication with the administration office, however. Two weeks ago I’ve asked them to call so that they were able to further explain the contract I signed, as I was confused on payment. They took two weeks to even reach back to me AFTER I have already told the extermantor who visited, that I no longer needed an explanation as he was able to help me understand the contract. The lack of communication from admin staff is very offputting and the amount of time they took to reach back to me is very Unprofessional. Very disappointing."

"Things go great. They call with a recorded reminder a day or two before they come. When they arrive we don't need to be here because it is an exterior spray. They do the work and go along their way. Did have to come out and redo a treatment at the beginning because there was a really big problem."

"I called several exterminators before deciding on Orkin. One company didn't show up. Another company sent out a guy who acted just like a used car salesman. He said that I had termites (I knew that!), measured the house without inspecting anything else and even did the used car stunt of calling his manager to get a lower price. When Anna from Orkin came out, at first, I was skeptical. Anna carefully inspected the damage. She correctly identified that there were two types of termites involved (I checked the UC Davis site), found a termite in a spider web in the house next door, and throughly inspected my house. The people who came out to do the treatment were equally thorough and they were careful and cautious not to cause any problems. And they were the same price as the guy who had to call his manager. I would highly recommend them! UPDATE: (November 29, 2012) Since the initial treatment, they've come out annually to inspect and treat, if necessary. They always call and set up a time. The people on the phone and the people who've come out have been dependably professional. All of them are also nice and friendly."

"Loved that he was punctual, his communication, and the promptness in which he got the job. By far heads and shoulders above terminix. I already love the fact that I switched teams. It was a wonderful experience."