Eliminate Pests in Fairhaven, MA

"called (number for local branch) may 6 to cancel, "no problem" the woman said." no fees " - you will get a credit. i received an email about an hour later stating i will received a $65.98 credit. that same day they charged my credit card $66 (i guess they think its ok to round up). i called the number for the local branch on the website which goes to a national number. told her of the billing problem, "you'll have to call your local branch since its a billing problem". i already called 3 weeks ago - why do i need to call again. the reason i cancelled is i requested decent mouse traps. the first person gave me the plastic good ones, the next few techs gave me the wooden ones, stating "yeh, the wooden ones aren't really any good.. they don't give us the good ones at the office." so, then when the guy called to come the next time I said, 'do you have the good plastic traps? nope." so, called the number again to schedule and request the guy bring the good traps. the local office then called - they said they would have the tech bring the good traps. no call, no tech no traps. so, cancelled. how is this even close to good customer service when no one is will to take accountability. so, calling credit card, filing fraudulent charge since i have an email stating a credit then they charged. ridiculous"

"has been a wonderful technician. He is always professional and a genuine nice guy. I’ve found that he is very knowledgeable and when he gives you a professional opinion he also gives you in descriptive detail why he came to his conclusion. I also like how if he thinks something isn’t going to work he will tell you instead of doing things that won’t work to improve financial gain which I know other companies do. He is essential in ridding critters and keeping them away especially on a large site that needs a persistent line of defense."

"er today as my technician and he was fantastic. He went over everything that was going to be done in my family's home. He explained he was covering for our regular technician and we would be taking care of. Honestly after seeing how fast and efficient he was at work we felt in good hands. He answered all of my questions and he was knowledgeable of everything he was doing. I had ants in my home and I didn't know it until he caught it. I would recommend this technician to anyone, thanks Tim for a awesome service!"

"i had a great experience with Orkin! They solved the roach problem in our house, and we noticed a huge difference very quickly. The technician was professional, knowledgeable, and very thorough. I highly recommend Orkin to anyone dealing with pest issues!"

"Had a mice issue and called them out. The technician was incredibly friendly and professional from start to finish. He thoroughly inspected the house, explained everything clearly, and set up traps in all the right spots. Really put my mind at ease. Highly recommend!"