Eliminate Pests in Fairport, NY

"Where do I begin. We have nothing but amazing words to say for Dave T our orkin rep. We have not had a single issue when it comes to the service and quality that he brings. He truly cares about us and the customers he serves. He is a genuine professional and he embodies the customer service and quality one would expect from a branded service. We appreciate everything he does for us and our family. We couldn’t be happier and wish more employees from Orkin were like Dave. It’s not just the friendliness that he has. It’s the full package. Thank you Dave for being outstanding on each service appointment"

"Absolutely fantastic, If not the best, one of the best people to service our house ! He is not only efficient, but very pleasant to talk with .He listens to your concerns and addresses them ! Then he will show you what he has done .He walks the walk. 5 stars in my book !!"

"Josh was our tech. He was great and very pleasant to deal with. He explained what he was going to do and called me when he was done to give me time frame for re-entry into the home."

"that comes to the house is always thorough and friendly. The biggest problem I have is with your customer service. I often receive phone calls telling me when a technician is scheduled rather than a call to ask when would be a convenient time for me. When I call to schedule a time that fits my schedule I receive attitude from the person on the phone. I have set up times for service only to have no one show up. When I called to find out what happened the technician was given a different timetable than I received. If I was t rate on the efficiency of the technician I would definitely give a 5 out of 5, but your customer service would receive the lowest score available."

"David took time with me today to explain various details about my service and answer other questions I had about Orkin. He was patient and thorough!"