Eliminate Pests in Bath, MI

"Donald was really on top of his game today. He was thorough with his job as well as respectful and considerate of our property. I was really impressed with his customer service. I truly enjoyed speaking with Donald and he left me with a very positive feeling towards the Orkin company as a whole. Looking forward to the pests being minimized this summer and a prolonged business relationship. Thanks Donald."

"They've been very good. The first time they came out they solved the ant problem. Orkin comes out every other month and spraying to ensure the ants don't come back."

"Mr. Foster services us regularly and his customer service is phenomenal. He is the reason we will probably stay with being regularly serviced for pest prevention protection. He is the only reason I am giving three stars. I wish I could give him 5 stars alone by himself. We recently thought we had bed bugs in our home. Orkin sent an inspector out. We let the inspector know that we were not sure if they were bed bugs or bat bugs because our inspection prior to purchase the home said there were bats in the attic. This inspector then checked the attic and said there were absolutely no signs of bats up there and it is safe to assume bed bugs. My husband then notified him again there was prior evidence of bat feces and showed him the prior inspector pictures and said I would say the inspector just took a picture from somewhere else if you didn’t have a photo because I did not see anything up there, then he changed his story and says well I seen a little bit but not enough to say there is bats. My husband showed him the pictures of bat feces up there and he says wow that’s up there? Well I went pretty quick because it was hot upstairs, I can come back Monday to check, and if you find a bug, I will identify it. He gave us a quote. When I asked what that price included he was unable to tell me what was included, he also found no signs of bed bugs in our house what so ever. He comes back Monday collects the bug goes back to the attic and says yes he sees there is signs of bats being up there but not a lot. Says our best hope is to treat for bed bugs and hope it is bed bugs, because bat bugs would be even more expensive. He calls back later and says oh I identified the bug it is in fact a bat bug and we will discuss with us how to go from there. I felt he did not know much to begin with. We call a bat specialist after orkin called and confirmed he identified a bat bug, and from the moment the specialist walks up and knocks on our door he notifies me immediately that he seen bat feces in front of the house and can hear them. He showed us where they are living, taught us the sound, and did an inspection of the home inside and out and took pictures of evidence. He said the second he walked in the attic you could smell there were bats. I just wish the Orkin inspector was honest and said he didn’t have much experience with bats. We would’ve been treating for bed bugs over and over and the bugs wouldn’t have stopped until the bats were gone. Just frustrated as a new home owner."

"We haven't had any problems with the service and they keep the pests away. The technicians that come out to spray for pests is always very friendly."

"A contractor installing a ceiling fan in our bedroom ran across an aggressive ant colony in the attic while running an electrical connection. He could not complete the job until they were eliminated. I called several pest control companies to see who would be available the soonest to come out and do the job. Orkin was able to send someone out the next afternoon, a Friday, to identify the pests and give me an estimate. The attic is only accessible from a ladder through a hatch in a closet ceiling--not an easy place to get to. I felt bad for the estimator, an older gentleman in a crisp white shirt and tie. But up he went without incident or complaint, and quickly identified the pests as odorus household ants, then gave me my options for treating them. He, of course, recommended a ongoing treatment package that would treat for many types of insects in the home; but since they were not wood-destroying ants and weren't causing ongoing problems, I chose a one-time application to eliminate that particular nest. We arranged for a technician to do the treatment first thing Monday morning. He arrived promptly at 9 a.m. and had the job done within an hour. Our contractor was able to go up and complete the electrical job the next day, at which time he reported seeing no live ants."