Eliminate Pests in Okemos, MI

"Donald Darling is a very thorough Orkin pro. He is considerate and listens to the customers concerns and makes sure the job is done up to standards. We are very satisfied and hope he can continue to be our Orkin pro."

"Mr. Foster services us regularly and his customer service is phenomenal. He is the reason we will probably stay with being regularly serviced for pest prevention protection. He is the only reason I am giving three stars. I wish I could give him 5 stars alone by himself. We recently thought we had bed bugs in our home. Orkin sent an inspector out. We let the inspector know that we were not sure if they were bed bugs or bat bugs because our inspection prior to purchase the home said there were bats in the attic. This inspector then checked the attic and said there were absolutely no signs of bats up there and it is safe to assume bed bugs. My husband then notified him again there was prior evidence of bat feces and showed him the prior inspector pictures and said I would say the inspector just took a picture from somewhere else if you didn’t have a photo because I did not see anything up there, then he changed his story and says well I seen a little bit but not enough to say there is bats. My husband showed him the pictures of bat feces up there and he says wow that’s up there? Well I went pretty quick because it was hot upstairs, I can come back Monday to check, and if you find a bug, I will identify it. He gave us a quote. When I asked what that price included he was unable to tell me what was included, he also found no signs of bed bugs in our house what so ever. He comes back Monday collects the bug goes back to the attic and says yes he sees there is signs of bats being up there but not a lot. Says our best hope is to treat for bed bugs and hope it is bed bugs, because bat bugs would be even more expensive. He calls back later and says oh I identified the bug it is in fact a bat bug and we will discuss with us how to go from there. I felt he did not know much to begin with. We call a bat specialist after orkin called and confirmed he identified a bat bug, and from the moment the specialist walks up and knocks on our door he notifies me immediately that he seen bat feces in front of the house and can hear them. He showed us where they are living, taught us the sound, and did an inspection of the home inside and out and took pictures of evidence. He said the second he walked in the attic you could smell there were bats. I just wish the Orkin inspector was honest and said he didn’t have much experience with bats. We would’ve been treating for bed bugs over and over and the bugs wouldn’t have stopped until the bats were gone. Just frustrated as a new home owner."

"I have a recurring contract with them for a couple of years, and I pay them yearly. I am very happy with their service, but I would like them to be cheaper. They always come out when they say they would. I called them out once when there were bees, and they came right out. Lenny is particularly nice. I like him. He is just a really nice guy."

"They were very good. If I thought I had a bee problem, they would come out within 2 days to treat it for me. The workers that came out were extremely friendly and professional. If I could, I would definitely use them for more work in the future. The approximate cost listed is what I paid every 2 months."

"We've been using Orkin for nearly a decade now and they've always been great to work with! We initially had carpenter ants in an upper floor of our home, but they came out and discussed options with us and once we started treatment the carpenter ants haven't been seen since. Their preventative maintenance is non-invasive and has kept pests out consistently for us for years! If any pests do happen to show up thinking they can move right in Orkin will come out between scheduled visits to evict them at no cost! They're very respectful, timely, and truly know their stuff about pests and their online resources for pest control are very educational! Donald Darling is an awesome Orkin specialist!"